FAQ
We want you to have peace of mind when choosing Scooper Fresh services. Many of the most common questions we get are answered here. You might also have questions about pricing and packages, which are answered on our Pricing page. If you want to know more about the process or our products used during services, please see our How it Works page. Please contact us if you have any other questions.
No contracts. You can start and cancel your subscription for your monthly service at any time from the customer portal or by calling our office.
No. In order to ensure your pets’ safety and the safety of our scooper we require that all clients keep dogs inside while servicing the yard.
Yes! We will clean all parts of the yard to which we have access.
Safety is a top priority for Scooper Fresh. As part of our process we use a kennel-grade disinfectant to clean our equipment and shoes between every yard. This prevents the spread of germs. Additionally, we provide closed gate pictures to you after every cleaning for your peace of mind.
We double bag the waste and place it in your trash can or neatly by the gate if the trash can is not available.
No. To keep our costs as low as possible, we have dynamic scheduling so we can not promise a specific day. We notify you when we are on the way before your service.
